Privacy Policy

Privacy Policy

  1. General Terms

These terms apply to the use of “Field Hockey Heroes” games produced and developed by Hockey21 Ltd. (“we”/ “us” / “our” / “Hockey21”). Registered address: 1 Burton Place, Oxford, England, OX4 2RQ. Company number: 12616495

This privacy policy applies and has effect in respect of all our games, related online services and other software and products made available by us (including without limitation Field Hockey Heroes Game 2023)( “Games”) as well as any other online features relating to the Games , our website (including without limitation The Games and Websites are referred to herein as the “Service”

  1. What Data are We Collecting

Data that you provide us:

  • Data that you provide during registration

Data we collect automatically:

  • Data about your game progress
  • Data about your device, such as device name and operating system
  • General location data
  • Data about your use of the Service such as game-play data
  • Data we receive if you link a third-party tool with the Service (such as Google or Apple)

Data collected automatically cannot be assigned to certain individuals by us. We use it in a pseudonymous and/or anonymous form for analytic purposes and to tailor and improve our Service according to the needs of the user. This data will not be combined with other data sources.

  1. Analytics and Cookies

We may collect data technical information about your use of the Service through the use of tracking technologies and analytics

  • Your IP address and MAC address
  • User ID
  • Device Country
  • Advertisements viewed and clicked
  • Time, date and install source of your first download (e.g., from clicked advertisement)
  • Purchase transaction types and spend made in the Service
  • Session start, duration, and end timings
  • Device information (e.g., device identifier and browser)
  • Game results, progress, and timings
  • Page usage (e.g., buttons clicked) and
  • identifying information about crashes and defects

This includes the use of cookies and similar technologies such as SDKs and APPIs in mobile games.

We process and use data you provide us for providing the Service or create accounts and allow you to use our Service and for billing our Service as well as for advertising purposes. In individual cases, we shall commission related companies or other third parties to provide services. This particularly applies to the handling of payments via external service providers (PayPal, Global Collect, etc.) as well as to collection agencies in the case of late payments. These external companies are obligated to treat Your data confidentially and safely to the extent required in fulfilling their duties.

Data in our Apps are collected through third party services. For more information about their privacy policies and opt-out possibilities, please visit the links below.

The Service as well as the related Internet pages uses so-called Cookies or Flash Cookies (Local Shares Object) at multiple points.
Cookies serve to make our offer more user-friendly and effective. Cookies are small text files placed on your computer and stored by your browser. By itself, cookies cannot be used to identify the user. Cookies do not cause harm to your computer and do not contain viruses.
The game as well as the related Internet pages can be used without Cookies, if the web browser is set in such a manner that cookies are generally denied or you are notified if a cookie is received, thus allowing You to decide every time whether you would like to accept it or not. You can manually delete cookies that are already on Your computer at any time from the hard drive. Please note that usage of the Service and the related Internet pages without cookies may only be possible with limitations.

We also work with a third-party ad networks within our Service. These networks can use cookies, web beacons, and other tracking technologies to collect or receive data about You and might claim controller rights over Your personal data. For more information about their privacy policies and opt-out possibilities, please visit the links below.

If you would like to limit targeted advertising, you can do so by limiting ad tracking in Your device settings. For mobile advertising in apps, you can reset your Advertising Identifier and depending on your device, select to opt out of interest-based ads (Android) or turn on the Limit Ad Tracking setting (iOS). For advertising on the Web, you can also adjust Your browser settings to limit cookies, and by visiting the following sites: and

  1. Use of Information

We will use your information to deliver the Service. The processing of information in this way is necessary, for example, for us to record game progress and deliver the feature promised and function properly.

The information We collect is used to (i) to respond to your inquiries; (ii) provide customer services and resolve any complaints; (iii) improve the Service and resolve any technical problems; (iv) communicate with You concerning the usage of the Service provided by us or any of our Partners; (v) cross-reference with other Personal Information that We have acquired about You or may acquire about You through other sources; (vi) create aggregate data; (vii) ensure compliance with the Service Terms of use; (viii) send you communication about our services and promotions if applicable; and (ix) comply with any applicable laws and regulations; (x) we may process information to understand how users use our Service and to compile statistical reports regarding that activity, as well as understanding how users progress with a Service. This processing is necessary for us to pursue our legitimate interests, being our commercial interests in continually improving the Service, understanding, and fixing problems and to improve the Service and our future products. We may provide your information to government officials and agencies as required by law, and Partners as part of business operations, transaction processing, and marketing efforts, as identified below. For purposes of this Privacy Policy, “Partner” shall mean any person or entity with whom We enter into any kind of business transaction who is under an obligation to us to use reasonable care to keep Personal Information confidential.

Where you have consented or where it is otherwise lawful to do so, we may use your submitted information to send you ‘push notifications.’ The third-party platform (i.e., device provider) is responsible for obtaining your consent to activities such as push notifications.

  1. Disclosure of Information

We will share your information with third parties only in the ways that are described in this Privacy Policy.

We keep your information confidential but may disclose it to any member of Hockey21, our personal suppliers or subcontractors as far as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information and have agreed to safeguard it. In the case of merger or acquisition a prominent notice of change of ownership will be placed on the website

We may disclose your data to the extent that we are required to do so by law; in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights.

We may disclose your data to third parties in order to enforce or apply terms of agreements, to investigate potential breaches or to protect the rights property of safety of Hockey21 Ltd, our customers or others.

Where the Service is downloaded through a third-party store service such as Steam, Google Play, or Apple’s App Store, we may disclose your personal data to the relevant store/platform for the purposes of facilitating any in-Service payments through these platforms.

  1. Personal Data Rights

You have the right to request a copy of the personal data that we hold about you and have any inaccuracies corrected.

You have the right to have your data deleted, object to how we use your data or restrict how we share your data. You can contact us by email at

  1. Children

We do not use the Service to knowingly solicit information from, or market to, children under the age of 13. In the event that we learn that we have collected personal data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 years of age, please contact us at

  1. Third-Party Services

The Service may contain advertising or links to third-part services (such as stick manufacturer or club websites). If you click on those links, including an advertisement, you will leave the Hockey21 Service and go to the third-party service or site that you selected. If you visit a third-party website or use a third-party service, you should consult that service’s or site’s privacy policy as the use of the third-party sites is governed by their privacy policies.

  1. Changes to this Policy

By using the Service, you agree this Privacy Policy. We reserve the right to change, modify or amend the Privacy Policy at any time.

  1. Privacy Questions

Any questions, comments or enquiries should be directed to